Frequently asked questions
Quick answers about services, pricing, payments, refunds, availability and acceptable use.
What is C.D.S GHANA?
C.D.S GHANA is the customer platform of Center For Digital Solutions And Services. It brings approved digital service lines into one account-based experience with GHS pricing and local support.
Which service families are part of C.D.S GHANA?
The current platform structure includes C.D.S Data, C.D.S Verify, C.D.S Proxy and C.D.S Shop. Individual products may be available, limited or still in partner onboarding depending on supplier and compliance requirements.
How are prices shown?
Available products show the customer price in Ghana cedis before purchase. Some prices are dynamic because they depend on the upstream supplier, product, destination, network, duration or availability.
How does the C.D.S balance work?
The C.D.S balance is a closed-loop purchasing balance for eligible C.D.S services. It is not presented as a bank account, remittance account, investment product or interest-bearing deposit.
What happens when an eligible provider order fails?
Where the applicable product and supplier rules permit a refund, the order is handled under the Refund Policy and any eligible value is returned through the appropriate C.D.S or payment flow.
Are C.D.S Verify numbers permanent?
No. One-time verification numbers are temporary unless a product is explicitly sold as a longer-lived rental. Do not depend on temporary numbers for long-term account recovery.
Can I use C.D.S Verify for banking or KYC?
No. High-risk financial, lending, cryptocurrency KYC, government identity, account takeover and similar unauthorized uses are not offered.
Why are some Proxy or Shop products unavailable?
C.D.S does not activate products merely because they are technically possible. Products that require supplier resale permission, stock, commercial terms or operational checks stay unavailable until those requirements are complete.
How do I get help?
Use the WhatsApp support button on the site, call 0503744993, or email support@cdsghana.com. Billing and dispute enquiries can be sent to billing@cdsghana.com.